House of Moy respects your privacy and is committed to protecting your personal data. This policy outlines how we collect, process, and safeguard your information in accordance with UK GDPR.
We believe in strict data minimisation. Because we operate by private appointment, we only collect the personal information you actively choose to share with us when you contact us via email, telephone, or in person. This typically includes your name, billing and delivery addresses, and contact details.
Note on Website Analytics: Our website uses standard analytics tracking to monitor site performance and visitor numbers. This data is aggregated and does not personally identify you. Should we introduce a mailing list in the future, explicit consent will be requested before any marketing communications are sent.
Your information is used exclusively to operate our gallery and serve you as a collector. This includes processing your acquisitions, arranging specialist delivery, and responding to your enquiries.
House of Moy will never sell or trade your personal data. We only share your information with essential third-party partners required to fulfil your order – strictly limited to our payment processor (Worldpay) for secure card transactions.
Under UK law, you have the right to request access to the personal data we hold about you, and to ask that your data be corrected, updated, or deleted. To exercise these rights, please contact us directly using the details provided on our Enquiries page.
